diamond exch

diamond exch App support

Contact
+91 5161140397

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exch:

Q1: How to log in after installing the diamond exch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you receive a weak signal, click on "send OTP" and wait again. If you still don't receive OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support via email to update your account. This will assist in transferring your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Download the latest version of the app, and you should be able to log in and play without problems. This will ensure you have the most up-to-date features and functionality.

Most Asked Questions Related To Withdraw In The diamond exch:

Q1: What is the minimum withdrawal amount in the diamond exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps offer. Withdrawals are only possible for money earned from gaming, and bonus funds are not eligible for withdrawal. This means you can only redeem the winnings you've earned, not the bonus amounts received.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card and UPI information. Additionally, please store all your bank details securely within the app for verification purposes. This will enable a seamless experience and facilitate further transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait for up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned using the bonus can only be used for gaming purposes and cannot be withdrawn. Conversely, any funds won from games played with the bonus can be withdrawn. This means you can use your bonus earnings to play more games, but not to withdraw cash.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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